Customer Support Channels
A 1–hour Response Guarantee
Giving high–quality support promptly is our main priority, so that we backup each Linux web hosting packages plan with a one hour ticket reply guarantee. Once you supply a ticket or post an email, our customer customer assistance crew will try their best to offer the most satisfactory resolution for your problem and to offer you help and advice promptly.
A Top–quality Support Service
Our assistance service is provided by a crew of experienced consultants who’re able to react to your question promptly. It is easy to get hold of the technical support team by starting a tech support ticket from your Hosting Control Panel or by sending us an email message. On business days, you can also contact us on the phone or make use of the live chatting solution.
An Intuitive Help Section
We have included a substantial practical knowledge base into the Control Panel to enable you to obtain convenient step–by–step information anytime. Each area of the Control Panel has its own contextual guide area having a selection of how–to posts. We have also made video tutorials to present you with a superior idea of the simplest way to complete any given job.