Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center built into your Hosting Control Panel features a selection of help articles and frequently asked questions. Aimed toward resolving any common problem that you might have, they are contributed by our support team of practiced technicians.

  • Top quality support service
  • How–To Video Clips

  • We have prepared a collection of how–to video tutorials that detailedly illustrate how you can take care of a common problem associated with your Linux web hosting packages account. You can find the how–to video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 help desk service and feature a 60–minute response guarantee. Our qualified customer service technicians will be at your disposal day and night and will rectify any issue that you could encounter within less than sixty minutes after the technical support ticket submission. Normally, a response will be provided to you within 20 minutes.