Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Resolution Guarantee

  • Our tech assistance team is available nonstop to reply to all of your current assistance demands. Each ticket you send out to us shall be responded to within maximum sixty minutes. If your case demands assistance from an administrator, we’ll forward the ticket to the person on duty and will let you know that the situation will soon be resolved.

  • Top quality support service

  • Top–class Tech Help And Support Service

  • We’ll be online for you night and day to offer advices and tech support as well as to aid you with any problem that you could possibly come across while you are supervising your virtual server. We can easily support all installed in advance applications, including your OS, server administration panel (depending on the VPS type) and the Hosting Control Panel produced solely by our company.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Hosting Control Panel that is included at zero cost with your VPS offers an integrated article base. You’ll see a range of exhaustive how–to articles and an array of step by step video guides that show all the general site maintenance responsibilities. You can gain access to them by hitting the Help or Video control keys in the right side of each Control Panel section.