A 99.9% Server Uptime
The primary benefit of building your very own web hosting system is that you do not have to be worried about compatibility issues – you set up a special set of software tools in such a way as to work with a given set of hardware elements. The outcome is something considerably more steady and dependable, because there are less possible risks of failure. We have built our cloud hosting platform atop proven hardware parts plus a heavily tweaked version of Security–Enhanced Linux in an attempt to set up a fully secure home for all your web sites.
That is the reason why, with each of our Linux web hosting packages plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is very important to also build your own network infrastructure. That is the reason why we built a custom–configured internal network in all our datacenters. Relying on top–hole Juniper routers and switches, our internal network allows for insanely fast data transfer rates and is also completely redundant.
This way you will enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, regardless of which hosting plan you’ve picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are not happy with our hosting services, or if you think that they are insufficient, or if you decide that you want a Linux VPS packages instead of a cloud hosting plan – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain full control over your domain names even when you cancel your hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours to receive an answer, you’re probably aware of how irritating this can be, even more so if your site is at stake. Because of this, our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be at your disposal and they will answer you in under sixty minutes. And the best part is that their average support ticket response time is less than 20 minutes!