Usually clients consider just the features they're going to get with a particular web hosting plan and forget something just as critical - the service uptime. As good as a plan may be, regular downtimes may lead to lower search engine rankings and lost clients no matter what the explanation for them may be. After all, very few people would come back to a website that's inaccessible 1 / 2 of the time, not mentioning the wasted money if you have invested in a marketing and advertising campaign. This is why, when you buy a new web hosting solution, you should make sure that the service shall be stable and your Internet sites will be online constantly. This means more traffic, or in case that you have got an online store, for example, better uptime means happier clients.

Service Uptime Guarantee in Web Hosting

When you obtain a web hosting plan through us, we guarantee that your web sites will be functioning at least 99.9% of the time. We have practically eradicated the hosting server downtime by using an innovative cloud hosting platform in which separate sets of web servers address each individual aspect of the overall service - files, databases, e-mails, and so on. In that way, when there is a problem with a server, the other servers part of the cluster will simply take over and your websites will not be affected the slightest bit. To avoid any infrastructure complications, we additionally have diesel-powered backup generators and several independent Internet providers. Knowledgeable admins keep track of the web servers 24/7 to correct any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Hosting

Our semi-dedicated server solutions feature a 99.9% uptime guarantee. As a matter of fact, you will not notice any downtime or service interruptions at all due to the fact that we use a groundbreaking cloud platform and rather than running everything on a single server like most providers do, we have different clusters of servers that manage each and every service - files, emails, CP, databases, etc. We have a customized load-balancing system, so our hosting service is way more stable than what you'd usually find on the market. To ensure that nothing will interrupt the work of your sites, our web server facilities have diesel backup generators and a number of different Internet providers. We also have software and hardware firewalls to stop DDoS attacks and administrators overseeing the servers 24/7 to deal with any software issue that may appear.

Service Uptime Guarantee in VPS

Our Virtual Private Server plans have a 99.9% uptime guarantee. The stability and availability of the service is ensured by several Internet providers and diesel powered backup generators. We also employ new hardware for the physical hosting servers in which the VPS accounts are created to avoid any chance of hardware malfunction and each part has been tested substantially. The security of your information is ensured by using enterprise-level hard disks working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your websites shall be operating basically without any interruptions. Our competent administrators will resolve promptly any software issue that could appear, so even if there is an issue with a different virtual private server account on the physical server, your VPS will not be affected. The web server uptime is listed on our site and not hidden in our Terms of Service given that we can keep our promise and provide you with a very stable hosting service.

Service Uptime Guarantee in Dedicated Hosting

If you buy a dedicated server through us, we guarantee that it will be working a minimum of 99.9% of the time. Firstly, your web hosting server will be designed with new and thoroughly tested hardware components and we'll not do any compromises about this. Our data center in the core of Chicago provides powerful diesel backup generators, so even in the case of an electrical outage your web server will still be working and with several redundant Internet service providers, your websites are going to be available if there's any connection issue. In case of any unpredicted conditions, we've got trained system admins which keep an eye on all web servers at all times and they can take action straight away to eradicate the problem in a very timely manner. Last in sequence, but not last in importance, our hosting servers have hardware and software firewalls to prevent the undesired traffic when it comes to a DDoS attack.